Shipping + Handling

RETURN NOTE
  • As we work with a 3PL for our returns, please allow up to 4-7 business days for your return to be processed. We process all returns on a Wednesday, and if your return is received after this day, it will then be processed on the following Wednesday. We thank you so much for your patience and understanding.

INTERNATIONAL
  • All International orders are shipped via DHL express.

  • $18 USD flat rate to the USA + Canada.

  • $17 USD flat rate for Asia.

  • $17 USD flat rate to UK and Europe destinations.

  • $27 USD flat rate fee for Rest of the world.

  • Please allow 2-5 business days for delivery (dependant on your delivery destination).

  • We offer On Demand Delivery with DHL express. You will receive an email/text message once your parcel arrives in your country and can opt to have the signature released, or sent to your local post office.

  • As you are ordering from outside of Australia, your country may charge duties and taxes on your order. Here at Wanderlust Swim, we charge these at checkout so there are no hidden fees incurred on your order when arriving at your destination. For any information regarding these fees, we recommend contacting your local customs office.

  • Please be sure to include your phone number

JUST TO NOTE
  • We are not liable for lost, stolen or damaged products.

  • We will not be held liable for any fees or taxes related to customs and duties. It is at the customer’s discretion to be familiar with these fees.

  • Any international orders that are unclaimed will be sent back to us and the customer will be expected to pay for re-delivery.

  • Once an order is placed we strictly cannot make last minute changes. If you need to change your size and/or address, your order will be cancelled and you can repurchase again online

  • We cannot leave parcels unattended. If no one is available to claim the package, it will be delivered to your local Post Office for pick-up.

  • We strictly do not re-direct orders once dispatched, so please triple check the address provided before confirming your order.